TERMS AND CONDITIONS

This page tells you the terms of use in which you may make use of our website Affordable Global Services and all its branded site. The Terms of Service form a legal contract between the individual using the Service (“you,” “the Customer,”) and Affordable Global Services Ltd (“Company,” “we,” “us,”, “Cleaning Company,” or “our”).

Please read these terms of use carefully. By using our site and/or making a booking via email, phone or online, you indicate that you accept these terms of use and that you agree to abide by them.

Pricing, Parking and Congestion Charging

Insurance and Liability

Claims for damages

END OF TENANCY CLEANING TERMS AND CONDITIONS

Cancellations

Complaints and Cleaning Guarantee

CARPET AND UPHOLSTERY CLEANING

Parking space and parking fee

Parking space for the vehicle used by the cleaners must be arranged by the customer, parking fee is also to be covered by the customer.

Congestion charge & ULEZ:

If the property is within the congestion charge zone and ULEZ the applicable amount will be added to the total sum.

Short notice online booking:

We do require 24 hours notice when booking is made online,  we can not guarantee the availability of a slot if 24 hours notice is not allowed by the customer.

Payments, Charges and fees:

Unless otherwise agreed in writing in advance, payment for all Services is due to the Company in cleared funds (without set-off or deduction), immediately on receipt of the relevant invoice by the Customer, into the bank account or payment gateway nominated by the Company in writing from time to time.

Time for payment by the Customer shall be of the essence of the relevant Contract.

Where payment is made by means of a cheque (or other negotiable instrument) the Company shall not be deemed to have received payment until the cheque (or other instrument) has been honoured on presentation for payment.

If the Customer fails to pay the Company in accordance with this clause or if any sum is due from, and remains unpaid (in whole or in part) by, the Customer to the Company pursuant to the Contract, or any other contract entered into between the Customer and the Company, the Customer shall be liable to pay (and hereby fully indemnifies the Company on demand from and against) any and all legal and other costs or expenses which the Company may suffer or incur in connection with such failure by the Customer to make due payment.

The company shall charge a late penalty of £20 per each day that the customers remains in arrears. The Company also reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.

Without prejudice to the Company’s rights and remedies set out herein (and its other rights and remedies under the general law), in the event of non-payment by the Customer, the Company shall also be entitled to (i) suspend any and all further deliveries of Products and/or Services to the Customer (under the relevant Contract or otherwise) until any such outstanding payment has been made in full (ii) cancel the order made by the Customer pursuant to the relevant Contract, and/or any other order or orders made by the Customer remaining to be fulfilled (under the relevant Contract or otherwise) insofar as any Products and/or Services remain to be delivered to the Customer or (iii) otherwise terminate the relevant Contract and/or any other contract entered into between the Customer and the Company (whereupon, notwithstanding any other provision of these Terms and Conditions, all amounts payable by the Customer under the relevant Contract, and/or any such other contract, shall become immediately due and payable to the Company). (V)The Customer’s debit/ credit card details will be stored by the company and the company reserves the right to charge the customer any outstanding amount they owe without prior notice in case of non-payment upon completion of the job.

Miscellaneous

The Company may assign this Contract, or any part of it, to any person, firm or company. The Customer may not assign the Contract, or any part of it, without the prior written consent of the Company. Nothing in any Contract is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between the parties, nor constitute any party as the agent of the other party for any purpose. No party shall have any authority to act as agent for, or to bind, the other party in any way.

Each right or remedy of the Company arising under the Contract is without prejudice to any other right or remedy of the Company which it may have at law or in equity. Any failure or delay by the Company to enforce (or partially enforce) any such right or remedy or any other provision of the Contract shall not be construed as a waiver of any of its rights under the Contract. Any waiver by the Company of any breach of, or any default under, any provision of this Contract by the Customer shall not be deemed a waiver of any subsequent breach or default and shall in no way affect any of the other terms of the Contract.

If any provision of the Contract is adjudged by any court or other body of competent jurisdiction to be wholly or partly illegal, invalid, unenforceable of unreasonable, it shall, to the extent of such illegality, invalidity, unenforceability or unreasonableness, be deemed severable from the Contract and the remaining provisions of the Contract, and the remainder of such provision, shall continue in full force and effect.

Any notice or other communication required to be given to a party under or in connection with any Contract shall be in writing and shall be delivered to the other party personally, or sent by recorded delivery or by commercial courier (i) in the case of the Company, to its principal place of business at 4th Floor, 18 St. Cross Street, London, EC1N 8UN and (ii) in the case of the Customer, to its registered office address , home address (or, failing that, to the address of its principal place of business). Any notice or other communication shall be deemed to have been duly received if delivered personally, when left at such address or, if sent by recorded delivery, at 9.00 am on the second (2nd) working day after posting or, if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed. This clause 8.4 shall not apply to the service of any proceedings or other documents in any legal action. For the purposes of this clause 8.4, “writing” does not include e-mails and, for the avoidance of doubt, notice under any Contract shall not be validly served if sent by e-mail.

Save where expressly provided, the parties do not intend that any term of the Contract should be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it. No amendment to the Contract shall be effective unless made in writing and signed by a director of the Company and the Customer. The Contract shall be governed by, and construed in accordance with, English Law and the parties hereto shall submit to the exclusive jurisdiction of the English Courts in connection with any dispute arising in connection with the Contract.

Anti-corruption policy

It is our policy to conduct all of our business in an honest and ethical manner. We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate and implementing and enforcing effective systems to counter bribery.